Conflict Resolution (cont.)
The types of training modules that CenterPoint uses are designed to experientially bring to light how we operate with each other when we’re under pressure, and when we're dealing with multiple competing agendas. With CenterPoint training modules, the individual and collective content emerges and is then reintegrated into a new direction for that specific training. The training is experientially content driven — on the spot in real time. This is much different from the canned programs that you typically find in the training field, which are much like a meat grinder; they enter one end of the grinder and come out the other end as chopped meat. CenterPoint’s approach is unique in that it involves working with people to discover what it is that they’re dealing with internally, and synthesizing all that into a meaningful training program.
There are two parts to the live event. One is that the people involved are dealing with their personalities in the way that they interact and react in the workplace. Two is the systems in which they are operating within in the workplace. What I have found is that those two are intricately intertwined—the way that we are in a work group and the way we develop and operate systems in the workplace, replicates the way we are with people we are intimate with it, and the way we are with our families, especially the way we were when we were growing up. We tend to find ourselves in similar roles as adults. ...